Privacy Policy
Introduction and Effective Date
Savory Manor respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
This policy explains how we collect, use, disclose, and safeguard information when you visit our website, dine with us, or participate in our offline poker club activities. The policy applies to all personal information we handle, including information collected through our website, reservations, and in-person interactions. We may update this policy from time to time; the latest version will always be posted on this page with the effective date.
Information We Collect
We collect personal information that you provide directly to us and information collected automatically when you use our website.
- Contact information: name, email address, phone number, and postal address when you make a reservation or inquiry.
- Reservation details: date, time, party size, dietary preferences, and special requests.
- Poker club membership information: name, contact details, and attendance records for offline poker events, if applicable.
- Website usage data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
- Communications: records of correspondence when you contact us via email, phone, or in person.
No online gambling or betting data is collected. All poker activities are offline and physical.
How We Use Your Information
We use your personal information to provide and improve our services, manage reservations, and communicate with you.
- To process and manage restaurant reservations and private dining events.
- To administer offline poker club memberships and event registrations.
- To respond to inquiries and provide customer support.
- To send you information about our services, promotions, and events, where you have consented.
- To improve our website and services through analytics and feedback.
- To comply with legal obligations and protect our rights.
No information is used for online gambling or betting. All casino entertainment is strictly physical and offline.
Disclosure of Information
We do not sell your personal information. We may share your information only as necessary to provide our services or as required by law.
- Service providers: We may share information with trusted third parties who assist us in operating our website, processing reservations, or managing communications, under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Savory Manor, our guests, or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, with notice provided as required by law.
No information is shared for online gambling purposes. All disclosures are limited to offline business operations.
Data Retention and Security
Retention Period
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Reservation and inquiry data is typically retained for 12 months after the last interaction.
- Poker club membership records are retained for the duration of membership and for a reasonable period thereafter to manage event history.
- Website usage data is retained in aggregate form for analytics purposes for up to 24 months.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Encryption of data in transit and at rest where feasible.
- Access controls limiting personal information to authorized staff only.
- Regular security assessments and staff training on privacy practices.
- Physical security measures for our premises where offline records may be kept.
All data is stored on secure servers or in locked physical files. No online gambling systems are used.
Your Rights and Choices
Under the New Zealand Privacy Act 2020, you have the right to access and request correction of your personal information held by us.
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: You may request that we correct any inaccurate or incomplete information.
- Right to complain: If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of New Zealand.
- Opt-out: You may opt out of receiving marketing communications at any time by contacting us.
To exercise any of these rights, please contact our privacy officer using the details in the Contact Us section below.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact our privacy officer using the details below.